UX/UI Design: Heuristic Evaluation

UX/UI Design: Heuristic Evaluation

Uncorking Engagement: A Toast to Somm Says

Uncorking Engagement: A Toast to Somm Says

Enhancing Engagement: Unveiling Somm Says Features

Enhancing Engagement: Unveiling Somm Says Features

(1) Pi'ikū Co. Cohort 1 (Circular Design Internship)

(1) Pi'ikū Co. Cohort 1 (Circular Design Internship)

UX/UI Design: Heuristic Evaluation

Uncorking Engagement: A Toast to Somm Says

Enhancing Engagement: Unveiling Somm Says Features

(1) Pi'ikū Co. Cohort 1 (Circular Design Internship)

This project focuses on optimizing user engagement within the Somm Says app by addressing the underutilization of key features. The goal was to strategically increase feature visibility, user satisfaction, and monetization opportunities for both Somm Says and its wine partners. Through modals and tooltips, users are now guided through the app’s unique offerings, encouraging deeper interaction and boosting overall engagement.

Objectives and Goals

Problem Addressed

Somm Says faced a challenge with users missing out on significant app features—especially those tied to monetization, like the tasting game. The lack of engagement with these features contributed to reduced user retention and missed monetization opportunities.

Somm Says faced a challenge with users missing out on significant app features—especially those tied to monetization, like the tasting game. The lack of engagement with these features contributed to reduced user retention and missed monetization opportunities.

Primary Goals

(1) To increase feature utilization within the app, specifically focusing on the tasting game and other monetizable features. (2) To enhance the user experience by providing additional guidance through interactive elements like modals and tooltips. (3) To improve user retention and satisfaction, ultimately boosting monetization avenues for Somm Says and its wine partners.

(1) To increase feature utilization within the app, specifically focusing on the tasting game and other monetizable features. (2) To enhance the user experience by providing additional guidance through interactive elements like modals and tooltips. (3) To improve user retention and satisfaction, ultimately boosting monetization avenues for Somm Says and its wine partners.

Unique Objective

Establish a guided, visually intuitive user experience that effectively highlights critical app features, ensuring users make the most of Somm Says’ offerings.

Establish a guided, visually intuitive user experience that effectively highlights critical app features, ensuring users make the most of Somm Says’ offerings.

Research & Insights

Target Audience

Wine enthusiasts using Somm Says to learn about and engage with wine-related content, including features that enhance the tasting experience.

Wine enthusiasts using Somm Says to learn about and engage with wine-related content, including features that enhance the tasting experience.

Research Approach

An analysis of app analytics helped identify underutilized features, while user feedback provided insights into pain points and barriers to feature discovery.

An analysis of app analytics helped identify underutilized features, while user feedback provided insights into pain points and barriers to feature discovery.

Key Insights

(1) Users needed more intuitive guidance to discover and engage with specific features, which were essential to the app’s overall value and monetization goals. (2) A more visible and interactive approach, using modals and tooltips, would help highlight the app’s core features and improve navigation.

(1) Users needed more intuitive guidance to discover and engage with specific features, which were essential to the app’s overall value and monetization goals. (2) A more visible and interactive approach, using modals and tooltips, would help highlight the app’s core features and improve navigation.

Design Process

Ideation

The design team brainstormed on how to enhance user engagement by highlighting features more effectively. Ideas included in-app tutorials, guided tours, and contextual tooltips to provide real-time guidance as users navigate the app.

The design team brainstormed on how to enhance user engagement by highlighting features more effectively. Ideas included in-app tutorials, guided tours, and contextual tooltips to provide real-time guidance as users navigate the app.

Initial Concepts & Wireframes

Wireframes focused on integrating modals and tooltips within the app’s existing interface. Each modal and tooltip was carefully placed to avoid disrupting the user experience while drawing attention to underutilized features like the tasting game, Following, Insights, and Learn More.

Wireframes focused on integrating modals and tooltips within the app’s existing interface. Each modal and tooltip was carefully placed to avoid disrupting the user experience while drawing attention to underutilized features like the tasting game, Following, Insights, and Learn More.

Iterative Design

Prototypes were tested with a select group of users to gather feedback on the new interactive elements. Based on user responses, adjustments were made to tooltip language, modal design, and timing, ensuring a smooth, engaging, and informative experience.

Prototypes were tested with a select group of users to gather feedback on the new interactive elements. Based on user responses, adjustments were made to tooltip language, modal design, and timing, ensuring a smooth, engaging, and informative experience.

Challenges & Solutions

Challenge

The main challenge was to enhance feature visibility without overwhelming or distracting users, especially given the need for seamless integration within the app’s existing aesthetic.

The main challenge was to enhance feature visibility without overwhelming or distracting users, especially given the need for seamless integration within the app’s existing aesthetic.

Solution

A minimalist design approach was adopted for modals and tooltips, using subtle animations and concise language to guide users. The design team ensured that each interactive element appeared contextually, providing guidance exactly when needed and keeping the overall experience smooth and unobtrusive.

A minimalist design approach was adopted for modals and tooltips, using subtle animations and concise language to guide users. The design team ensured that each interactive element appeared contextually, providing guidance exactly when needed and keeping the overall experience smooth and unobtrusive.

Final Design & Outcomes

Final Product

The enhanced Somm Says app now features strategically placed modals and tooltips that provide guidance on critical features. These elements ensure users have an engaging and informative journey through the app, discovering the tasting game, Following, Insights, and other core features. The result is an app experience that is more accessible, enjoyable, and valuable for users.

The enhanced Somm Says app now features strategically placed modals and tooltips that provide guidance on critical features. These elements ensure users have an engaging and informative journey through the app, discovering the tasting game, Following, Insights, and other core features. The result is an app experience that is more accessible, enjoyable, and valuable for users.

Reflection

This project highlighted the value of subtle, user-centered design interventions in improving feature discovery and user engagement. It reinforced the importance of aligning design strategies with user behavior analytics, ensuring that app features are intuitive, discoverable, and valuable for users.

This project highlighted the value of subtle, user-centered design interventions in improving feature discovery and user engagement. It reinforced the importance of aligning design strategies with user behavior analytics, ensuring that app features are intuitive, discoverable, and valuable for users.

Impact & Success Metrics

While specific data has not yet been shared, we anticipate measuring success through feature engagement rates, user retention metrics, and user satisfaction feedback. Key metrics we plan to track include monetization from feature interactions and increased app usage time.

While specific data has not yet been shared, we anticipate measuring success through feature engagement rates, user retention metrics, and user satisfaction feedback. Key metrics we plan to track include monetization from feature interactions and increased app usage time.

This project focuses on optimizing user engagement within the Somm Says app by addressing the underutilization of key features. The goal was to strategically increase feature visibility, user satisfaction, and monetization opportunities for both Somm Says and its wine partners. Through modals and tooltips, users are now guided through the app’s unique offerings, encouraging deeper interaction and boosting overall engagement.

Objectives and Goals

Problem Addressed

Somm Says faced a challenge with users missing out on significant app features—especially those tied to monetization, like the tasting game. The lack of engagement with these features contributed to reduced user retention and missed monetization opportunities.

Primary Goals

(1) To increase feature utilization within the app, specifically focusing on the tasting game and other monetizable features. (2) To enhance the user experience by providing additional guidance through interactive elements like modals and tooltips. (3) To improve user retention and satisfaction, ultimately boosting monetization avenues for Somm Says and its wine partners.

Unique Objective

Establish a guided, visually intuitive user experience that effectively highlights critical app features, ensuring users make the most of Somm Says’ offerings.

Research & Insights

Target Audience

Wine enthusiasts using Somm Says to learn about and engage with wine-related content, including features that enhance the tasting experience.

Research Approach

An analysis of app analytics helped identify underutilized features, while user feedback provided insights into pain points and barriers to feature discovery.

Key Insights

(1) Users needed more intuitive guidance to discover and engage with specific features, which were essential to the app’s overall value and monetization goals. (2) A more visible and interactive approach, using modals and tooltips, would help highlight the app’s core features and improve navigation.

Design Process

Ideation

The design team brainstormed on how to enhance user engagement by highlighting features more effectively. Ideas included in-app tutorials, guided tours, and contextual tooltips to provide real-time guidance as users navigate the app.

Initial Concepts & Wireframes

Wireframes focused on integrating modals and tooltips within the app’s existing interface. Each modal and tooltip was carefully placed to avoid disrupting the user experience while drawing attention to underutilized features like the tasting game, Following, Insights, and Learn More.

Iterative Design

Prototypes were tested with a select group of users to gather feedback on the new interactive elements. Based on user responses, adjustments were made to tooltip language, modal design, and timing, ensuring a smooth, engaging, and informative experience.

Challenges & Solutions

Challenge

The main challenge was to enhance feature visibility without overwhelming or distracting users, especially given the need for seamless integration within the app’s existing aesthetic.

Solution

A minimalist design approach was adopted for modals and tooltips, using subtle animations and concise language to guide users. The design team ensured that each interactive element appeared contextually, providing guidance exactly when needed and keeping the overall experience smooth and unobtrusive.

Final Design & Outcomes

Final Product

The enhanced Somm Says app now features strategically placed modals and tooltips that provide guidance on critical features. These elements ensure users have an engaging and informative journey through the app, discovering the tasting game, Following, Insights, and other core features. The result is an app experience that is more accessible, enjoyable, and valuable for users.

Reflection

This project highlighted the value of subtle, user-centered design interventions in improving feature discovery and user engagement. It reinforced the importance of aligning design strategies with user behavior analytics, ensuring that app features are intuitive, discoverable, and valuable for users.

Impact & Success Metrics

While specific data has not yet been shared, we anticipate measuring success through feature engagement rates, user retention metrics, and user satisfaction feedback. Key metrics we plan to track include monetization from feature interactions and increased app usage time.